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Jul 25, 2024

Building Diverse Teams: Beyond the Buzzwords

Real strategies for inclusive hiring that actually work (and won't make your team cringe)

Let's start with a truth bomb: Diversity isn't a "nice to have," nor just another HR KPI.

It's a strategic imperative.

And if you're not designing for it, you're defaulting against it.

But while everyone's busy preaching the gospel of inclusion, most hiring processes are still running on 2012 logic: "Let's just hire the best person for the job." (Translation: someone who looks, thinks, and talks like whoever made the first hire.)

We've been fed a steady diet of culture fit. Of "gut feeling" hires. Of teams that hire for diversity but onboard for conformity.

Enough.

It's time to go beyond the diversity theater and build systems that actually work. And no, that doesn't mean adding a token woman to your panel or launching a DEI committee with no budget. It means changing how you hire, how you lead, and how you think.

Culture Fit Is Dead. Long Live Culture Add.

Let's talk about one of the biggest BS metrics in hiring: "culture fit."

As Lars Schmidt says, "culture fit" has morphed into shorthand for homogeneity. It reinforces bias by encouraging teams to hire people who "feel familiar," often unconsciously prioritizing shared backgrounds, interests, or even hobbies over diverse perspectives that actually challenge and evolve the culture.

Want to build resilient, adaptive teams? Hire for culture add instead. Ask:

What perspectives, experiences, or values does this person bring that we don't already have?

Otherwise, you're just hiring mirror images and calling it cohesion.

We've all seen the stats:

Racially diverse teams outperform by 35% (Lorenzo, Rocío, TED)

Diverse teams make better decisions 87% of the time (Phillips, Katherine W., Scientific American, 2014)

They're more innovative, adaptable, and profitable.

But if you're still making the "business case" for diversity in 2025… it's time to evolve.

As Robin J. Ely and David A. Thomas argue, "Enough already with the business case." You don't justify diversity like it's a new SaaS tool: you treat it as a fundamental operating principle. One rooted in fairness, equity, and building better systems from the ground up.

If your hiring process systematically advantages a narrow set of candidates, then it's not meritocratic. It's just lazy design.

HBR's research on inclusive companies shows that the ones that move the needle:

Set explicit, public diversity goals tied to leadership performance

Share transparent data about hiring, promotions, and pay equity

Empower employees to flag bias without fear of retaliation

Treat inclusion as a design function, baked into every decision, not bolted on later.

That's how you get lasting change, not LinkedIn statements or "Diversity Day" events.

Bias isn't a bug in your hiring process. It is the process, unless you're actively designing against it.

The best leaders don't just take unconscious bias training and call it a day. They build systems that interrupt bias at the points where it's most likely to sneak in:

Rotate interview panels to prevent single-person vetoes

Use structured interviews and scorecards instead of "gut checks"

Replace "culture fit" screens with values alignment discussions

Avoid asking candidates to "sell themselves"—because charisma ≠ capability (HBR, 2019)

It's not about being perfect. It's about being intentional.

You can have the most diverse hiring funnel in the world, but if leadership still looks like a startup bro reunion, you're missing the point.

Inclusion isn't just representation. It's redistribution of power.

Ask:

Who gets to make decisions?

Who gets promoted and how fast?

Who gets interrupted in meetings?

Whose ideas are credited, and whose are repackaged?

Hint: If you don't know the answer, your underrepresented employees definitely do.

This isn't about looking good. It's about being better.

Building diverse teams isn't a marketing strategy. It's not a PR play. It's not "because Gen Z likes it."

It's about designing a team that can navigate complexity, challenge itself, and build products that actually reflect the people they serve.

If your hiring system doesn't do that? It's not just incomplete. It's broken.

📣 Need help fixing it? We design hiring systems that work for actual humans, not just hypothetical personas.

Let's build a team that looks less like a club and more like the future.


Further Reading

The End Of Culture Fit by Lars Schmidt

How the Best Bosses Interrupt Bias on Their Teams by Joan C. Williams and Sky Mihaylo

Getting Serious About Diversity: Enough Already with the Business Case by Robin J. Ely and David A. Thomas

Research: What Inclusive Companies Have in Common by J. Yo-Jud Cheng and Boris Groysberg

How Diversity Makes Us Smarter by Katherine W. Phillips